You will receive a confirmation email that contains your tracking number. You can check on your order’s status at any time by going to the Parcel Force website and inputting your tracking number in the package tracking field that's displayed there.
It takes around 1-3 business days after the purchase date for orders to be packed and dispatched.
Within the U.K. Standard: 1-5 business days, depending on the postal code. Express: 1 business day
There’s no additional fees for a change of shipping address.
We recommend you exhaust the following options:. Contact Parcel Force or your local postal service’s customer support line and provide them with your tracking number. They will be able to help you locate your package quicker than if you contacted us
Should you find out that your order was sent back to us for any reason please let us know immediately. We can resend it to you once the order gets back to us. Please note that you would have to pay for the shipping cost again unless the return was du
We don’t offer this option at the moment.
We use UPS for all deliveries within the U.K.
Yes! you can add the P.O. Box address the same way you would your own.
We are an online-only business. This helps us keep prices affordable!
We are Australian based and owned. Our warehouse is located in Chatswood, New South Wales, Australia. We also have distribution centres in the U.K and the U.S.
Shipping costs will depend on your location and the size of your order, and will be automatically calculated at checkout.
We currently have three distribution centres, one in Australia, one in the UK and one in the US. We also have three separate web stores setup, so if you want to buy and ship a Brick Me product to the UK as well as the rest of Europe then please head
Yes! However, this can only be done if your order is unfulfilled. If you received your tracking number via a confirmation email we won't be able to change the shipping method. Do reach out to us at [email protected] and we'll help you with the upgr